ONLY $27 PER PERSON! BOOK TODAY!

ONLY $27 PER PERSON

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    • Home
    • Our Rooms
      • All Rooms
      • Neon Escape
      • The Dolls Escape
      • Murder Mystery
      • The Gate
    • Book Now/Room Schedule
    • Gift Certificates
    • FAQ
    • Photos & Videos
    • Job Opportunities
    • Special Events

ONLY $27 PER PERSON

  • Home
  • Our Rooms
    • All Rooms
    • Neon Escape
    • The Dolls Escape
    • Murder Mystery
    • The Gate
  • Book Now/Room Schedule
  • Gift Certificates
  • FAQ
  • Photos & Videos
  • Job Opportunities
  • Special Events

Privacy Policy

Effective Date: 01/01/2018


At Break Free Escape Room, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when booking or participating in our escape room experiences.

By booking with us or using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following personal data when you interact with us, either through our booking system or in person:

  • Names
  • Email addresses
  • Phone numbers
  • Payment details

This information is necessary for booking escape room sessions, processing payments, and contacting you regarding your reservation.

2. How We Collect Your Data

We collect your personal data in the following ways:

  • Online Booking: When you book an escape room session through our website or booking platform, we collect the necessary information to complete your reservation.
  • In-Person Reservations: If you make a reservation in person at our location, we will collect your contact and payment information to complete the booking.

3. How We Use Your Data

We use your personal information for the following purposes:

  • Booking and Managing Reservations: To schedule and confirm your escape room sessions.
  • Communication: To send you booking confirmations, reminders, and follow-up messages.
  • Promotions: To send you promotional material, special offers, or updates related to Break Free Escape Room via email and SMS.

You can opt-out of receiving promotional messages at any time by following the unsubscribe instructions in the message or by contacting us directly.

4. SMS Consent and Sharing of Data

When you provide us with your phone number, you consent to receive SMS communications from Break Free Escape Room regarding your bookings and promotions.

Important:

  • SMS consent is not shared with third parties or affiliates for marketing purposes. We will not provide your phone number to any other companies or organizations for their marketing efforts.

By consenting to receive SMS messages, you acknowledge and agree to the following:

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, text STOP.
  • For assistance, text HELP or visit our website at www.breakfree-escaperoom.com.
  • Visit https://breakfree-escaperoom.com/privacy-policy for our full Privacy Policy and https://breakfree-escaperoom.com/terms-and-conditions-1 for our Terms of Service.

5. Data Security

Your personal data is securely stored and protected using Bookeo, our trusted booking software provider. Bookeo follows industry-standard security measures to protect your data. For more information about how Bookeo handles your data, you can review their privacy policy at https://www.bookeo.com/privacy/

6. Your Rights and Choices

You have the right to:

  • Access your data: You can request to see the personal information we have on file for you.
  • Update or correct your data: If your information is incorrect or needs updating, please contact us to make the necessary changes.
  • Delete your data: If you no longer wish to have your information stored, you may request that we delete it.

To make any changes to your personal data, please contact us by:

Email: info@breakfree-escaperoom.com 

Phone: 281-201-3556

7. Third-Party Links and Services

Our website or promotional materials may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review their privacy policies before interacting with them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights with respect to your personal data, please contact us:

  • Email: info@breakfree-escaperoom.com
  • Phone: 281-201-3556
  • Address: 803 E Nasa Pkwy. Suit 150, Webster, TX 77598

Thank you for choosing Break Free Escape Room! We look forward to providing you with an exciting and safe experience.

Copyright © 2018 Break Free Escape Room - All Rights Reserved.


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PRIVATE ROOMS ONLY

 We normally allow several groups to book the same room until the maximum is met. During COVID outbreak, we only allowed private bookings and have decided to continue with this model. When you book for your group online we will block all remaining seats to avoid other groups from booking the same room; a private room without the cost!